Captain - Chennai - food service system development

Greetings From Opes India!!!!

JOB DESCRIPTIONS

• Maintaining and processing period transaction data and reports, and daily revenue reporting through IDS.

• Appropriate handling of all guest, associate and emergency situations that arise

• Handling Day to day Restaurant operations with respect to standards and guest satisfaction.

• Maintaining service standards in terms of Quality & Consistency by keeping a strict control.

• Keeping guest’s records & up dating guest feedback on weekly basis.

• Responsible for training & development in terms of technical Knowledge, job knowledge, service standards & trends.

• Consistently involved in Training of Team members and Appraisal Performance for them.

• Running the end of day and systems back-ups.

• Ensuring all paid cash to safe drop for accounts department.

• Carrying out float checks.

• Achieved targets pertaining to Revenue, Guest satisfaction, Brand standard audits & Opinion Survey

• Direct efficient guest flow through shift management, scheduling of all working staff including executives, captains, servers, bus persons, hostesses and bartenders.

• Oversee employee relations encompassing staff recruitment, training and performance evaluation

• Effectively lead and motivate employees through implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfaction.

• Hold P&L accountability, manage sales analysis, forecasting, and reporting activities.

• Ensure the integrity of restaurant operations through excellence in customer relations.

• Taking care of all the aspects of banqueting like planning, booking, execution, payment and feedback.

• Attract, retain, and promote new business through different promotional strategies.

• Organizing food festivals and promotions

For more details contact us.

Tamannah (HR Trainee)

Mobile No: 7299123222

Email id : hr@opesindia.com

Ad details

Type:

Restaurant Jobs - Food Service Jobs